SHIPPING

Do you ship Internationally?

Yes, we ship worldwide! No matter where you are, we can deliver our products right to your doorstep.

What are the shipping options?

Domestic (Thailand): We ship using ThaiPost and Grab. International: All worldwide orders are shipped securely via DHL, FedEx and Yun Express.

How much does shipping cost?

Shipping costs vary depending on your location and the size of your order. We fetch real-time live rates from each shipping companies at checkout so you always get the most accurate and affordable price.

How long will it take to get my order?

Domestic (Thailand): Delivery typically 1-3 days, International: Delivery typically takes 1 to 7 business days, depending heavily on your location and local customs processing.

Can I track my order?

Yes! As soon as your order is dispatched, we will email you a tracking number so you can follow its journey.

Will I have to pay international taxes and duties?

Yes. Please note that international orders may be subject to import duties, taxes, and customs fees levied by your country. The recipient is entirely responsible for these charges.

What should I do if my tracking number isn't working?

Tracking numbers can take 24–48 hours to update in the courier's system after generation. If it still isn't updating after 2 business days, please contact us.

My order is missing items or arrived damaged. What should I do?

We are so sorry! Please contact us within 48 hours of delivery with your Order ID and photos of the damaged items/packaging, and we will sort it out immediately.

PAYMENT

What payment methods do you accept?

Customers in Thailand: We accept Direct Bank Transfers. International Customers: We accept Stripe (for Visa, Mastercard, Google Pay, and Apple Pay) as well as PayPal.

What currency does the website use?

We currently support payments in THB (Thai Baht) and USD (US Dollars).

Orders & Returns

How do I place an order?

Simply browse our store, add your favorite items to the cart, and proceed to the checkout page. Once payment is complete, we'll handle the rest and ship your package straight to your door!

How can I change or cancel my order?

If you need to modify or cancel your order, please contact our support team immediately. Please use the email subject line [Cancel/Change Order] and include your Order ID so we can process it before it ships.

Do I need an account to place an order?

No, guest checkout is always available. However, creating an account during checkout allows you to track orders easily and saves your details for faster shopping next time.

Do you offer wholesale options?

Yes, we do! For wholesale opportunities, please contact us directly with the subject line [Wholesale Inquiry] and our team will get back to you with details.

How do I return a product?

We want you to love your purchase. Please review our step-by-step instructions and eligibility criteria on our dedicated [Return Policy Page].

How long do I have to return an item?

We accept returns within 30 days of delivery. Items must be unworn and in original packaging.

If you want more information  Contact us